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	<title>Decision, Execution, and Performance &#187; Performance Tracking</title>
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	<description>The analyst's acuity. A humorist's irony. Hearing the silence between the notes. Seeing both object and space, in minimalist and in Japanese art. Holding to the values beyond conflicting goals; reaching for the larger frame beyond the crisis. Spotting the patterns, navigating the chaos.  How to think, how to manage.</description>
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		<title>Tracking Performance in Uncertainty</title>
		<link>http://matrixed.org/wordpress/performance-tracking/tracking-performance-in-uncertainty/</link>
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		<pubDate>Thu, 05 Feb 2009 23:35:23 +0000</pubDate>
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				<category><![CDATA[Performance Tracking]]></category>
		<category><![CDATA[cognitive]]></category>
		<category><![CDATA[Decision Making]]></category>
		<category><![CDATA[mind]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[risk]]></category>
		<category><![CDATA[strategic]]></category>

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		<description><![CDATA[Decisions, Execution and Deliverables This series targets three topics (decision making, strategic execution, and project management).  You will also find links to thinkers, books, tools and other resources. Looking at the recent years’ book releases, we see a shifting from rigidly closed decision and management models, to open-ended approaches and analytical tools. Why?  Information now [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Decisions, Execution and Deliverables</strong></p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ; ">This series targets three topics (decision making, strategic execution, and project management).  You will also find links to thinkers, books, tools and other resources.</p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ; ">Looking at the recent years’ book releases, we see a shifting from rigidly closed decision and management models, to <em>open-ended</em> <em>approaches and analytical tools. </em>Why?  Information now floods us; it&#8217;s a faster flux of events, and reactions from a global pool of players.</p>
<p><strong>Dilemma of Project Management</strong></p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ;">Recall that <em>Microsoft Project</em> and the PMI BOK co-evolved in over 20 years, back when organizations were localized with simpler markets and competition.  MS <em>Project</em> still narrowly defines “issues” as scheduling.  Ironically, the more detailed the GANTT chart, the less likely it can be maintained for day-to-day management.</p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ;">Management modeling&#8217;s  roots are in manufacturing whose processes tend to be linear and determinate.  We  dismiss messy &#8220;unquantifiables&#8221;.  But complexity and the change flux may not allow methodical analysis.   Newer product life cycles are shorter and discontinuous.</p>
<p><strong>Irony of Making Decisions in a Surplus of Information</strong></p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ; ">Closed “rational” analyses need to be supplemented,  and perhaps not by another model, but an <em>approach, </em>plus <em>shorter decision feedback loops.</em> Think of a <em>stance,</em> rather than a <em>stand</em>:  aligning to the most strategic goals, alert to changes, update<img class="alignright size-full wp-image-18" title="nature-lines" src="http://matrixed.org/wordpress/wp-content/uploads/2009/02/nature-lines.gif" alt="nature lines Tracking Performance in Uncertainty" width="206" height="124" />s, and collaboration.</p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ;">&#8220;What’s measured is what gets done,&#8221; true enough, but often it’s what <em>cannot </em>be measured that may render a plan undone. We forget that straight lines and metrics are human devices. Nature neither draws straight lines, nor follows our plans.</p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; margin-left: 30px ; line-height: 1.4em ;">
<p><strong>System Reliability and Accidents</strong></p>
<p><img class="alignleft size-full wp-image-19" style="margin-right: 20px; " title="johari-cubes-no-bckgrd" src="http://matrixed.org/wordpress/wp-content/uploads/2009/02/johari-cubes-no-bckgrd.gif" alt="johari cubes no bckgrd Tracking Performance in Uncertainty" width="204" height="179" /></p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; line-height: 1.4em ;">With the internet and globalization, has come an unprecedented complexity.  With complexity,  some say,  “system accidents” are a certainty.   Do we step back enough for a larger context,  searching for <em>what we don’t know</em> <em>that we don’t know. </em>Until the the 2007 financial collapse, risk was a matter of actuarial hedging.  Perpetual motion  powered by technology and optimism:  the 1987 market&#8217; &#8220;system accident&#8221; from programmed trading was a distant lesson.  Until the “lightning victory&#8221; in Iraq,  war was a matter of technology and logistics.</p>
<p style="font-size: 14px; font-family: Georgia, Times New Roman, Times, serif; line-height: 1.4em ;"><strong>This blog series, then, is a search for ways to see the grays and not merely the binary; and for clearer values to navigate to, as goals must be ever more adaptive.</strong></p>
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